Frequently Asked Questions
Everything you need to know about our premium cartographic home decor and shipping services.
How are the maps packaged for shipping?
To ensure your maps arrive in pristine condition, we use heavy-duty, moisture-resistant mailing tubes for rolled prints and reinforced corrugated boxes with corner protectors for framed or canvas wall art.
What materials are used for your vintage-style maps?
Our maps are printed on museum-grade, acid-free matte paper using archival inks. This ensures that the colors remain vibrant and the paper does not yellow or degrade over time in your home.
Can I request a custom location or personalized map?
Yes, we offer customization services for many of our designs. You can contact our design team to highlight specific coordinates, add family names, or adjust the color palette to match your interior decor.
What is your return policy for damaged items?
We offer a 30-day satisfaction guarantee. If your map arrives damaged during transit, please take a photo of the packaging and the product, and we will ship a replacement to you immediately at no extra cost.
How long will it take to receive my order?
Standard processing takes 2-4 business days. Depending on your location within the United States, shipping typically takes an additional 3-7 business days. Expedited shipping options are available at checkout.
Do you offer framing services?
We offer high-quality framing options in various finishes, including classic oak, modern black, and walnut. All framed maps come ready to hang with pre-installed sawtooth hangers or wire kits.